Privacy Policy

Last updated: 1 November 2026

1. Who we are

The controller of personal data on this website is AKSA d.o.o. Zenica, Ul. Londža 128b PC Roma II, 72 000 Zenica, Bosnia and Herzegovina. For any questions about data protection, contact us at info@aksa.ba or + 387 32 44 55 40.

2. What data we collect

  • Data you provide – e.g. your name, email address, phone number and message when you contact us by email or phone, and your CV and supporting documents when you apply for a job.
  • Technical data – IP address, browser and device type and time of visit, logged automatically by the server for security and proper operation of the site.
  • Data collected through cookies – only with your consent, as described below.

3. Purpose and legal basis

  • responding to your enquiries (your request / legitimate interest),
  • reviewing job applications (your consent and pre-contractual steps),
  • keeping the website secure and working (legitimate interest),
  • analysing visits to improve the website (only with your consent).

4. Cookies

Cookies are small text files stored on your device. This website uses the following categories:

  • Necessary cookies – enable the basic operation of the site and remember your cookie choice. No consent required.
  • Analytics cookies – e.g. Google Analytics (Google Ireland Ltd.), which help us understand how visitors use the site. Loaded only after your consent.
  • External service cookies – e.g. Google Maps on the Contact page. The map is shown only after your consent.

You can change your choice at any time by clicking Cookie settings in the footer. You can also delete cookies in your browser settings.

5. Recipients

We do not sell your data or share it with third parties for marketing. Our service providers (hosting, email, Google Analytics) may process data only on our behalf and with appropriate safeguards. Some of them may process data outside Bosnia and Herzegovina, using appropriate protection mechanisms.

6. Retention

We keep data only as long as needed for the purpose it was collected for, or as required by law. Job applications are kept for up to one year unless you agree to a longer period.

7. Your rights

Under the applicable data protection rules of Bosnia and Herzegovina, and the GDPR where applicable, you have the right to access, rectify and erase your data, to restrict or object to processing, to data portability, and to withdraw your consent at any time. Send requests to info@aksa.ba. You also have the right to lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.

8. Changes

We may update this policy from time to time. The current version is always published on this page.